Thursday, November 19, 2009
secret of ancient manhood: how to carve a turkey
Friday, November 13, 2009
warning: banks late fees still apply, even if you're deceased

Young & Rubicam puts out a (handheld!) newsletter twice a year for its "alumnai/ae", some of whom remember Y&R from the Mad Men era. A contribution by Dick Lord in the most recent issue highlights the importance of cancelling credit cards before you, um, go.
"A woman died last January and her bank billed her annual credit card service charges for February and March. They also added late fees and interest on the charges. The balance had been $0 when she died, but now it was growing. A family member called the bank to complain.
Family Member: I am calling to tell you she died back in January.
Bank: The account was never closed and late fees and charges still apply.
FM: Maybe you should turn it over to collections.
Bank: It's two months past due, so it's already in collections.
FM: What will they do when they find out she's dead?
Bank: Report her to the frauds division or to the credit bureau, maybe both.
FM: Did you just get what I was telling you--the part about her being dead?
Bank: Sir, you'll have to speak to my supervisor
Supervisor gets on the phone.
FM: I'm calling to tell you she died back in January with a $0 balance.
Bank: The account was never closed and late fees and charges still apply.
FM: You mean you want to collect from her estate?
Bank (stammer): Are you her lawyer?
FM: No, her nephew. (Lawyer info is given.)
Bank: Could you fax us a certificate of her death?
FM: Sure. (Faxes certificate)
Bank: Sorry, our system isn't set up for death. I don't know what more I can do to help you.
FM: Well, if you figure it out, great! If not, just keep billing her. She won't care.
Bank: Well, late fees and charges will still apply. (What is wrong with these people?)
FM: Would you like her new billing address?
Bank: That might help.
FM: Odessa Memorial Cemetery, Highway 129, Plot 69.
Bank: But sir, that's a cemetery.
FM: And what do you do with dead people on your planet?"tip of gray flannel fedora to GardenBroad
more geniuses per sq. ft on the Upper West Side

"The Apple store is the best ad we ever did for Apple" said the untiring (not retiring) Lee Clow on a panel entitled Truth in Advertising.
Apple is launching a new ad, er, a new store near Lincoln Center tomorrow.
Its glass arched ceiling and marble walls house will house the world's largest collection of Apple products in the world, and the most "geniuses" on-premise to service those products. It's meant to be not only a store but a hangout. The New York Philharmonic will perform there on Nov. 30 and weekly workshops in making music, action movies, photos and presenations will be available to kids. (Most of the first workshops are already full)
No wonder Apple stores are "the highest performing retail stores on the planet", selling almost as much as is taken in by the average Macy's. But can Apple do Santa and a Thanksgiving Parade?
Thursday, November 12, 2009
new award show praises unsung heroes of the internet

The first annual Hive Awards went live yesterday. So named because of the "hive mentality" inherent in building a web site or application. It's the first show created to honor "the unsung heroes of the internet." Conceived by Alan Wolk (of Toadstool fame) to reward excellence in categories that haven't been given the stage before: information architecture, content strategy, coding, APIs and a other jobs rudely referred to as "backend." Entries are divided by industry category, allowing separate judging for each. Admirably levelling the playing field for contenders from categories as diverse as beer vs. pharma. Wish established award shows would make this distinction. Perhaps CLIO is leading the way, with its inaugural CLIO Healthcare awards ceremony taking place in New York tomorrow.
Wednesday, November 11, 2009
check out the latest in designer barcodes

Given the years and millions companies spend on packaging, surprisingly little attention has been paid to this critical part of every pack design. Japanese companies get it. They've been buying custom barcodes since 2005 from Design Barcode that charges $1500 and up for design, $200 a year for licensing. A pittance compared to redesigning a logo. And with so many stores going self-cashier, more and more eyeballs are searching them out. Why not build in some amusement...and branding?
via Fast Company
Monday, November 2, 2009
now, a detergent for digital dirt

"Retracting something from the internet is like trying to remove pee from a pool," Ogilvy's Rohit Bhargava quipped recently.
Well, now there's an app for that. Wisk It helps you search Facebook for regrettable photos and remove them by sending a request to the person who posted them. Even more intriguing to me than the app itself is the fact that it's created by... a laundry detergent. What could be better advertising for Wisk than giving users a way to get rid of "tough stains like Spring Break photos." Kudos to TracyLocke Advertising. And to brand managers in Wilton, Ct. who've come a long, admirable way since Ring Around the Collar.
Saturday, October 24, 2009
@BettyDraper goes Hollywood
I sat on a panel about Transmedia Storytelling with a distinguished lineup of fellow panelists that included Flint Dille, Dungeons and Dragons, Adam Armus, Heroes, Chris Ord and Matt Corman, Covert Affairs, and Jay Bushman, Orson Wells Sells His Soul to the Devil.
It was fascinating to hear how Flint is turning toys into TV shows. How Adam is working with Heroes writers to extend the show impressively across multiple platforms. How Jay is turning Halloween into Tweetplays. And Matt and Chris are turning Betty Draper's best friend into a spy for Covert Affairs.
I spoke as a Mad (Wo)Man on Twitter, about how to free TV characters from ordinary contraints of the medium, and how doing so can result in benefits for a show. I hate dealing with reading glasses on stage, so I used slides as talking points. Which I'm sharing here for anyone interested.

